Frequently Asked Questions

Vip bajee FAQ — All your questions, answered right here

From registration and deposits to withdrawals, bonuses, and betting rules — this page has answers to all your vip bajee questions, neatly organised. Browse below or use the search bar.

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Account & Registration

7 questions

To register on vip bajee, all you need is a Active Bangladeshi mobile number and your name. No NID, bank account, or other documents are required at registration. You must be 18 years of age or older. Register here — takes just 2 minutes.

Each mobile number can only have one account can be created. Opening multiple accounts is against vip bajee's rules and risks having all your accounts permanently closed. Using multiple accounts to claim bonuses is strictly prohibited.

On the login page go "Forgot your password?" option. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes less than 2 minutes.

Yes, up to 5 incorrect password attempts your account will be temporarily locked for 30 minutes. This is for your security. Please try again after 30 minutes or log in with OTP.

To change your registered mobile number, contact support at support@vipbajee.im. Number changes are possible after KYC verification is complete. The process may take 2–3 business days.

KYC verification secures your account and is required for large withdrawals. You'll typically need to submit a photo of your NID or passport. For smaller deposits and withdrawals, you can transact without completing KYC.

To close your account, email support@vipbajee.im. Please withdraw your balance before closing. Alternatively, for a temporary break, Self-Exclusion consider.

Deposits & Payments

7 questions

vip bajee currently supports the following deposit methods:
  • bKash — directly to a personal or merchant number
  • Nagad — instant transfer
  • Rocket — from a DBBL Rocket account
Funds are credited to your account within seconds, regardless of the method used.

Minimum deposit at vip bajee ৳200. A minimum deposit of ৳200 is required to claim the 100% welcome bonus on your first deposit. The maximum single deposit is ৳50,000.

Deposits are generally made via bKash, Nagad, and Rocket Instantly (within 1–2 minutes) credited. If it takes longer than 5 minutes, contact support@vipbajee.im with a screenshot of your transfer.

vip bajee does not charge any deposit fees. However, your mobile banking operator (bKash, Nagad, or Rocket) may apply their own transfer fees as per their policies.

If a deposit fails, the money is automatically returned to your mobile banking account — typically within 1–24 hours. If you still haven't received a refund, please contact our support team with your transfer details.

Yes, you need to deposit funds before placing bets or playing casino games. Registration and browsing are free. To qualify for a bonus, your first deposit must be at least ৳200.

You can deposit multiple times a day — there's no set limit. That said, please keep responsible betting habits in mind. Responsible Gaming page has the option to set a deposit limit.

Withdrawals & Payouts

6 questions

Withdrawals on vip bajee are typically processed 15–30 minutes to process. During peak hours, it may take up to 24 hours. Completing KYC verification in advance helps speed up the process.

Minimum withdrawal at vip bajee ৳500. The maximum single withdrawal is ৳1,00,000. KYC verification must be completed before processing large withdrawals.

Withdrawal funds are sent to your registered mobile banking account (bKash, Nagad, or Rocket). Transfers to any other number are not permitted — this rule is in place for your security.

When a withdrawal is rejected, the reason is usually specified. Common reasons include: Incomplete KYC, unmet bonus wagering requirements, or an issue with your account. If rejected, the funds will be returned to your account. Please contact support for assistance.

No, bonus funds cannot be withdrawn directly. Each bonus has a specific Wagering Requirements must be met. For example, a 100% welcome bonus requires the bonus amount to be wagered ×20 times. Details on the Promotions page available.

vip bajee charges no withdrawal fees. However, your mobile banking operator may apply a receiving charge. Withdrawing more than 3 times per week may result in a slight processing delay.

Bonuses & Promotions

7 questions

Register and make your first deposit. On your very first deposit after registration, 100% Welcome Bonus Up to ৳5,000 will be credited to your account automatically. No promo code required.

The wagering requirement is the number of times you must bet your bonus amount before withdrawing. For example: if you receive a ৳1,000 bonus with a ×20 wagering requirement, you must place a total of ৳20,000 in bets before you can withdraw. You can track your bonus balance and progress in your account.

Yes! Log in to vip bajee every day to earn Loyalty Points available. Weekly reload bonuses, cashback offers, and special event bonuses are offered regularly. To view all current offers, Promotions Page Visit now.

Share your referral code with a friend. Once they register and make their first deposit, you'll receive a bonus. Full referral bonus terms and conditions on the Promotions page See.

Yes, most bonuses have an expiry date. Typically, the welcome bonus must be used within within 30 days wagering requirements must be met. Bonuses expire if not used in time, but your original deposit remains unaffected.

Refresh the page and wait 5 minutes. If the bonus still doesn't appear, email support@vipbajee.im with a screenshot of your deposit. Please note that the welcome bonus applies to your first deposit only.

Weekly cashback is credited automatically. A fixed percentage of your net losses for that week will be returned as a bonus the following Monday. The minimum loss threshold may vary based on the applicable terms.

Betting & Gaming

7 questions

You can bet on the following sports at vip bajee:
  • cricket — IPL, BPL, T20 World Cup, and all international matches
  • Football — Premier League, Champions League, World Cup
  • Tennis, Badminton, Basketball
  • E-Sports — CS:GO, Dota 2, LoL
  • Live Casino, Slots, Lottery

Live betting means placing bets in real time while a match is in progress. Odds shift moment to moment — after a goal, a wicket, or any key event. It's far more exciting than pre-match betting and lets you act on what's happening as it unfolds.

The minimum bet in most betting markets is ৳10. Live Casino games may start from as low as ৳50. Maximum bet limits vary depending on the market and event.

Yes, if a match is cancelled or abandoned, the full stake for that bet is refunded. Whether it's called off due to rain or any other reason, the refund is processed within 24 hours.

Yes, parlay betting is available on vip bajee. Betting on multiple matches at once multiplies the odds, giving you the chance to win big. However, if any single selection loses, the entire parlay is lost — so the risk is higher.

Yes, all casino games are available at vip bajee RNG (Random Number Generator) Certified. In Live Casino, real dealers play live on stream — there is no computer control involved.

In your account Log In and go to "Betting History" or "My Bets" from the profile menu. You can filter all bets, wins, losses, and dates right there.

Security & Privacy

6 questions

Your Information SSL 256-bit encryption secure. vip bajee never sells or shares your information with third parties. For more details, Privacy Policy Read.

vip bajee has robust security measures in place. However, sharing your password or visiting phishing sites increases your risk. Use OTP login, set a strong password, and always access the site only at vipbajee.im.

Change your password immediately and notify us at support@vipbajee.im. We'll review your login history and secure your account. If necessary, your account can be temporarily locked.

vip bajee is an internationally licensed online betting platform. We follow responsible betting practices and Terms & Conditions fully transparent.

Yes, member funds are held in a separate account, completely segregated from the company's operational funds. You have the right to withdraw at any time.

Go to Account Settings and enable 2FA under "Security". You'll receive an OTP on your mobile every time you log in. With 2FA active, no one can access your account even if they know your password.

App & Mobile

5 questions

on the App page and download the app using the Android APK or iOS link for your device. On Android, you may need to enable "Unknown Sources" in Settings.

Yes, the vip bajee app is completely free to download. Both Android and iOS versions are available at no cost, and the app offers all the same features as the website.

The vip bajee official app is completely secure and undergoes regular security checks. Only Official Page to download. Downloading from third-party sites carries serious risks.

No separate accounts needed — you can log in with the same account on both the app and the website. Your balance, betting history, and bonuses are all synced across both platforms.

Yes, if push notifications are enabled on the vip bajee app, you'll receive live match score updates, bet results, new bonus offers, and important account notifications directly.

Responsible Gaming

5 questions

Log In → Profile → Responsible Gaming → Deposit Limit. Set a daily, weekly, or monthly limit. Limit decreases take effect immediately; increases take 72 hours to apply. Details here

Self-exclusion means voluntarily suspending your betting activity for a set period. You can choose anywhere from 6 months to a permanent ban. Your balance remains protected throughout. For more details, Responsible Gaming Page available.

Reach us at support@vipbajee.im. Our team will help you with care and without judgment — no questions asked. Set up self-exclusion or configure your limits. Responsible Gaming Page Self-assessment tools are also available.

No, vip bajee is only Users aged 18 and above only. Age is verified at the time of registration. Registration by minors is strictly prohibited, and any violation of this rule will result in immediate account closure.

A cooling-off period option is available under the "Responsible Gambling" section in Account Settings. Choose a period from 24 hours up to 6 weeks. Betting will be disabled during this time, but withdrawals will still be available.
Help & Support

Need more help? Try these options

If you can't find your answer in the FAQ, get help through any of the options below.

Email Support

For any issues, email support@vipbajee.im. We respond in English 24/7. Including a screenshot helps us resolve your issue faster.

support@vipbajee.im
Live Chat

Log in to the platform and click the chat button on the right side. Get real-time help in Bengali — responses typically arrive within 2–5 minutes.

Log in to Chat
Terms & Conditions

You can read the full terms and conditions, bonus terms, and withdrawal policy in detail on the Terms & Conditions page.

Read Terms & Conditions
Responsible Gaming

This page is where you'll find betting limits, self-exclusion, and self-assessment tools. Your well-being is our top priority.

Learn More
Latest Promotions

For any questions about bonuses and offers, full terms and conditions are available on the Promotions page. New offers are updated regularly.

View Promotions
Mobile App

For any app-related issues or questions, visit the App page for a detailed guide covering everything from download to setup.

Go to App Page
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